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Monday, February 25, 2013

Cape Town Government - useful numbers

Name: Focus: Keywords: Cell: Landline: Fax: Email: Website: Postal: Physical: Other: GENERAL & ACCOUNT ENQUIRIES (Service delivery queries, complaints and accounts) Telephone: 0860 103 089 Telephone: (overseas callers) +27 21 401 4701 Fax: 0860 103 090 E-mail: (General enquiries) Contact.Us@capetown.gov.za E-mail: (Account enquiries) accounts@capetown.gov.za Cash and enquiry offices: Click here ALCOHOL & DRUG 24/7 HELPLINE Telephone: 0800 HELP 4 U 0800 435 748 COUNCILLORS Website: www.capetown.gov.za/council CABLE THEFT Telephone: 0800 222 771 Fax: 021 400 5910 CITY MANAGEMENT (City Manager and Executive Directors) Website: www.capetown.gov.za/en/management DISASTER RISK MANAGEMENT CENTRE (Enquiries: All hours) Telephone (All hours): 080 911 4357 Telephone (international callers): +27 21 597 6000 Fax: 086 576 1776 Fax: 086 576 1775 (for information and advice) E-mail: disaster@capetown.gov.za Website: http://www.capetown.gov.za/en/DRM/ ELECTRICITY SERVICES (General, prepaid, loadshedding and faults) Postal address: PO Box 82, Cape Town, 8000 Faults Telephone: SMS: Email: Eskom supply areas: 0860 103 089 31220 power@capetown.gov.za 0860 037 566 Telephone (Accounts): 0860 103 089  E-mail (General enquiries): electricity@capetown.gov.za Website: www.capetown.gov.za/en/electricity Buy electricity online: www.energy.co.za (Syntel) www.ipay.co.za (Itron) www.ibuy.co.za (RMT) EMERGENCY (When life or property is endangered by fire, accidents and natural disasters etc) Telephone: 107 Telephone from mobile: 021 480 7700 Telephone from mobile: 112 (toll free) Website: http://www.capetown.gov.za/en/emergencyservices/ EVENTS APPLICATIONS AND PERMITS Telephone: 021 417 4035/ 021 417 4036/ 021 417 4034  Fax: 086 576 1933  E-mail: events.permit@capetown.gov.za FILM SHOOTS & PERMITS General: 021 417 4025 Stills/Micro-shoots: 021 417 0599 Commercials/Features: 021 417 0645 Accounts: 021 417 4029 Fax: 086 576 1933 E-mail: Website: film.permit@capetown.gov.za Online Film Location Booking System   Website: www.capetown.gov.za/en/ehd/Pages/Filmingpermits.aspx Online booking: Online Film Location Booking System  FRAUD HOTLINE Telephone: 0800 323 130 INVESTMENT & TRADE PROMOTION (WESGRO - Western Cape Investment & Trade Promotion Agency) Telephone: 021 487 8600 E-mail:  info@wesgro.co.za Website: www.wesgro.co.za LAND INVASION (Squatter control) Telephone: 0800 225 669 THE MAYOR'S OFFICE Postal address: Private Bag X9181, Cape Town, 8001 Telephone: 021 400 1300 Fax: 021 400 1313 E-mail: mayor.mayor@capetown.gov.za MOTOR VEHICLE REGISTRATIONS Telephone: 0860 103 089 Fax: 021 419 1676  E-mail: accounts@capetown.gov.za OMBUDSMAN Telephone: 021 400 5486/7 Fax: 021 400 5952 E-mail: ombudsdirect@capetown.gov.za PUBLIC TRANSPORT Telephone (Information): 0800 656 463 Telephone (Dial-a-ride - for disabled people): 0800 600 895 ROADS AND STORMWATER (Potholes, flooding, fallen trees, open manholes, chemical or other spills) Telephone: 0860 103 089 Postal address: PO Box X1694, Cape Town, 8000 E-mail: watertoc@capetown.gov.za SOLID WASTE (Illegal dumping, wheelie bins, cleansing, extra cleaning) Postal address: PO Box 298, Cape Town, 8000 Telephone: 0860 103 089 Fax: 0860 103 090/021 400 4302 E-mail: wastewise@capetown.gov.za Website: www.capetown.gov.za/solidwaste  TENDERS Telephone: 021 400 2405/2505 Fax: 021 419 7659 E-mail: tenders@capetown.gov.za Website: New tenders list TRAFFIC FINES Telephone: 0860 103 089 Fax: 021 406 8734 Website: www.paycity.co.za METRO POLICE & TRAFFIC Telephone: 0860 765 423 TRAFFIC SIGNAL FAULTS (All hours) Telephone: 0860 00 19 48  WATER & SANITATION (Emergencies such as leaks, burst pipes, sewer defects/blockages and complaints e.g. low water pressure and water wastage) Telephone (Account & consumption) queries: 0860 103 089 SMS: 31373 Fax: 021 957 4726 E-mail: watertoc@capetown.gov.za Website: www.capetown.gov.za/en/water

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